Social distancing rules and regulations are in place to protect staff and customers.
We are operating with a maximum number of customers in our shops at any one time, so at times there may be a short delay before entering. Please help us protect staff and customers by shopping alone or with the minimum number of members from your household.
Mail Order Update:
Due to the current global situation there are some changes in stock availability and delivery timescales.
Please find below answers to our most commonly asked questions.
- All orders are delivered as soon as possible.
- Currently most items are arriving in 3-5 working days apart from the following exclusions:
- Pond Plants - Please allow 1 Week
- Pond Liners - Please allow up to 2 Weeks
- Aquariums - Please allow 2 - 4 Weeks
- Some items vary, but the expected delivery time is published within the product page
- Please wait 10 days (2 weeks for liners and 4 weeks for aquariums) following your order before checking on its progress
- Once an order is made it is dispatched as soon as possible, we are unable to add to orders already placed.
- All emails will be replied to but it may take a few days for us to get back to you.
World of Water